Last updated: 31st October 2025
 

This Privacy Policy explains how Market Jar Limited collects, uses, and protects your personal data. We are committed to keeping your information safe and being honest about how we use it.
 

1. About Us

Market Jar Limited is a digital marketing agency registered in England and Wales under company number 11155181.
Registered office: Suite 5, 1-2 Leonard Place, Westerham Road, Keston, Kent BR2 6HQ. Email: hello(@)marketjar.co.uk
 

We are the data controller for any personal data collected through our website and related services.
 

2. What Data We Collect

We collect and store information when you:

• Visit our website

• Fill out a contact form

• Book a call or sign up for a service

• Communicate with us by phone, email, or online
   

The data we may collect includes:

• Name and contact details (email, phone number, company name, job title)

• Details about your business needs or enquiry

• Information about how you use our website (such as IP address, browser type, and pages viewed)

We do not collect any sensitive personal data unless you choose to share it.
 

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide quotes

• Deliver and manage our services

• Improve our website and marketing

• Send you updates or offers (only if you’ve opted in)

• Meet our legal and tax obligations

We only collect and use the information we need.
 

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Contract: when we need to perform our services for you.

• Consent: when you agree to receive marketing or communications.

• Legitimate interest: when we use your data in a way that would be reasonably expected as part of running our business, such as analysing performance or improving our website.

• Legal obligation: when we are required to keep certain records by law.
   

5. How We Share Your Data

We may share your data with:

• Our trusted service providers who help us run our business (for example, hosting, email, analytics, or payment systems).

• Professional advisers such as accountants or legal teams when necessary.

• Government bodies or regulators where required by law.

We only share what is necessary and we make sure any third parties keep your data secure.
 

6. How Long We Keep Your Data

We only keep your data for as long as needed for the purpose it was collected. When it is no longer needed, we delete or anonymise it safely.

For example:

• Enquiry data: up to 12 months

• Client data: up to 6 years after the end of the contract (for legal and tax reasons)
   

7. Cookies and Website Tracking

Our website uses cookies to improve your experience and to help us understand how visitors use the site. Cookies are small text files stored on your device. You can change your cookie settings at any time in your browser. For more details, please see our Cookie Policy.
 

8. Your Rights

You have the following rights under UK data protection law:

• To access the personal data we hold about you

• To correct or update your information

• To ask us to delete your data (the right to be forgotten)

• To object to or restrict how we use your data

• To withdraw consent for marketing at any time

• To complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data: www.ico.org.uk

If you wish to exercise any of these rights, please contact us at hello(@)marketjar.co.uk.
 

9. Security

We take data security seriously and use suitable technical and organisational measures to protect your information against loss, misuse, or unauthorised access.
 

10. Transfers Outside the UK

If we transfer your data outside the UK (for example, to cloud service providers), we make sure it is protected to UK standards through approved safeguards.
 

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be shown on this page. If the changes are significant, we will notify you where possible.